HR Happy Hour – Episode 77 – ‘HR, Talent, and Zappos’

Thursday December 2, 2010 – 8PM ET

Call in 646-378-1086

Have you heard about a little company called Zappos? What was once a small online provider of shoes and accessories has in a few short years developed into a e-tailing juggernaut, famous for its exemplary customer service, dynamic leadership, and innovative talent management practices.

We have all heard and read much about the vaunted Zappos culture, the openness and transparency that guides the organization, and the almost fanatical devotion of the brand’s customers and fans.

What is it like practicing HR at Zappos? How have they managed to make what for most is an elusive connection between business strategy and talent management strategy? How does HR help define and protect the Zappos culture, and ensure that rapid growth doesn’t dilute what is special and unique?

We will take a peek at the world of HR and Talent Management at Zappos with Zappos Cruise Ship Captain Jamie Naughton for what promises to be a fun and interesting show.

I hope you can join us!